Skip to content

Cart

Your cart is empty

New Customer Guarantee

Your First Fit, Without the Risk.

We want you to feel confident choosing your first SUKŌN essentials. That's why your first order comes with our 30-day fit guarantee.

How It Works

If the size isn't right, contact us within 30 days of receiving your first order.

We'll send you one replacement item in the correct size, free of charge,subject to availability. You don't need to return the item you've tried on.

If You Ordered Multiple Items

You can try on one item to check the fit.

  • The item you've tried on: If the size isn't right, we'll send one replacement item in the correct size, free of charge. You can keep the original item.

  • Other unopened items: If you'd prefer to return them, our standard 14-day Returns & Refunds Policy applies, including the applicable return shipping fee.

  • Additional opened items: For hygiene reasons, these are not eligible for standard returns.

Guarantee Conditions

  • Available on your first SUKŌN order only.

  • Valid within 30 days of delivery.

  • Limited to one free replacement item per eligible first order, regardless of the number of items purchased.

  • Replacement sizes are subject to stock availability.

  • No return of the tried-on item is required.

This guarantee is separate from our standard Returns & Refunds Policy.